Bathroom Caulking & Sealing

Cancellation Policy

Booking, Cancellation & Rescheduling Policy 1. Booking a Service Appointments can be booked online, by phone, or via email. A confirmation email or message will be sent once the booking is finalized. For most services, we may require a minimum deposit at the time of booking. The deposit amount will be communicated clearly during the booking process. Please ensure accurate access and contact details are provided at the time of booking. 2. Cancellation Policy Cancellations made at least 24 hours in advance of the scheduled appointment will receive a full refund of any deposit paid. Cancellations made less than 24 hours in advance or no-shows will result in loss of the full deposit. Emergencies will be reviewed on a case-by-case basis. 3. Rescheduling Policy You may reschedule your appointment up to 24 hours in advance without penalty, subject to availability. Rescheduling requests made less than 24 hours in advance may result in a rescheduling fee of $25, especially if materials or personnel were already dispatched. We reserve the right to reschedule in the case of extreme weather, supply delays, or unforeseen circumstances. Clients will be notified as early as possible. 4. Late Arrivals If you are not available at the scheduled time, our team will wait up to 15 minutes before the appointment is considered a no-show, unless otherwise communicated. 5. Payment Terms Final payment is due upon completion of service unless otherwise agreed in writing. We accept cash, credit card, and e-transfers.

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